During these volatile economic times, engaging video not only saves your financial services enterprise time and money, it provides employees, customers and shareholders an innovative and effective way to connect. It enables a cost effective channel to reach existing, lost and new customers and rebuild their trust and confidence, streamline company processes, retain and attract top talent and reduce training costs, all while making staff more productive and clients more responsive.
Interest Rate and Share Market Updates
Positioning your institution and your brand as a trusted leader who delivers financial news and updates to staff and clients when time is of the essence. Our video platform makes connecting and engaging your clients easy. Simply utilise your own direct mail customer database and communicate share market news, stock prices and/or RBA interest rate updates. Don’t expect your customers to find or check your YouTube channel, SMS your video messages directly to their smart phone ensuring your message gets through to the right person at the right time and on the right device.
Loan and Credit Card Application Updates
Whether it’s a mortgage, car loan or a credit card application, consumers have a high emotional involvement in the application and approval process. Sending video SMS updates with can reduce in branch waiting lines or telephone cues to the call centre enabling greater productivity and focus on delivering superior customer service. VidCorp’s simple and cost effective direct mobile messaging solution not only delivers video, it allows for the distribution of PDFs and powerpoint presentations, images, surveys and the capability to conduct Net Promoter Scores.
Customise Customer and Staff Communications
Including a wide range of personalisation and messaging customisation tools, VidCorp’s all in one video communication platform enables you to segment your database into lists. This will allow you to customise your messaging and content differently depending on which lists you are targeting. Personalisation and customisation will ensure your messaging is relevant, gaining you faster responses and higher levels of engagement.
VidCorp offers effective and efficient video SMS training solutions. Keeping financial services employees trained on compliance changes, institutional processes, new technologies or sales training can be a feat with traditional learning methods. Leveraging an easy all in one solution, enables micro-learning with video overviews, quizzes and tests and downloadable PDFs for written theory. Distributing bite size video tutorials via mobile ensures your employees are engaged and learn on the go or when it best suits them. Reduce training costs and eliminate the need to hire training facilities, staff travel and print materials.
VidCorp is the ideal innovative mobile video communication solution for the competitive financial services industry and it increases productivity, customer service and reduces marketing and training costs.